Terms of Service

Unless the context requires otherwise, capitalised words used throughout these Terms shall carry the meanings assigned to them below. These definitions apply equally to singular and plural forms.

For the purposes of these Terms:

"SOLIA", "Company", "we", "our", or "us"

means HARE KRISHNA ENTERPRISES, the lawful owner and operator of the SOLIA brand, website, products, and related services.

"Website"

means the official SOLIA website, mobile website, or any authorised online platform operated under the SOLIA brand.

"User", "Customer", "you", or "your"

means any individual or legal entity that accesses, browses, registers on, purchases from, or otherwise interacts with the Website or our services.

"Products"

means all skincare products, accessories, consultation services, digital content, gift cards, subscriptions, promotional offers, and other goods or services offered by SOLIA.

"Services"

includes every feature, functionality, consultation, communication, customer support service, educational content, loyalty programme, promotional campaign, or digital experience made available through the Website.

By using the Website, you confirm that:

• you are legally competent to enter into a binding contract under applicable Indian law;
• all information provided by you is accurate, complete, and current;
• you will use the Website only for lawful purposes; and
• you will comply with these Terms and all applicable laws and regulations.

If you are using the Website on behalf of an organisation or another person, you confirm that you are authorised to bind that organisation or person to these Terms.

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of India.

Any dispute arising out of or relating to these Terms, the Website, or any purchase made through SOLIA shall be subject to the exclusive jurisdiction of the competent courts located in LUCKNOW , U.P, India.

To protect our customers, brand, and business operations, SOLIA reserves the right, at its sole discretion and where reasonably necessary, to:

• approve, decline, suspend, or cancel customer accounts;
• refuse or cancel orders suspected of fraud, misuse, pricing errors, or policy violations;
• limit quantities purchased by a customer or household;
• modify, suspend, or discontinue any product, feature, promotion, or service;
• update product pricing, specifications, packaging, or availability without prior notice;
• investigate suspected misuse of the Website;
• restrict access to users violating these Terms; and
• take appropriate legal action where necessary to protect SOLIA's rights and interests.

Products purchased through the SOLIA Website are intended solely for personal use unless otherwise expressly authorised by the Company.

Without prior written permission from SOLIA, you shall not:

• purchase products for commercial resale;
• distribute products through retail stores, online marketplaces, or social commerce platforms;
• export products for unauthorised commercial purposes;
• alter or remove product labels or packaging;
• falsely represent yourself as an authorised SOLIA distributor, reseller, or representative.

SOLIA reserves the right to refuse future orders, cancel transactions, suspend customer accounts, or pursue legal remedies where unauthorised commercial activity, diversion, or misuse is identified.

SOLIA may revise these Terms from time to time to reflect changes in applicable laws, business practices, technology, or our products and services.

The revised version will become effective from the date published on the Website unless otherwise stated. Your continued use of the Website after such revisions constitutes your acceptance of the updated Terms.